7%
 
Hello,
Thank you for taking the time to contact FirstLine about your recent travel experience. We welcome your comments and suggestions. FirstLine stresses the importance of great customer service with our Officers, and the care they take when handling passenger belongings, and monitors the number and nature of responses we receive to track trends and spot areas of concern that may require special attention. It will take approximately 15 minutes to complete the questionnaire.


Thank you for your participation.


 
Please contact customerservice@firstlinets.com if you have any questions regarding this survey.